Upscale and modern, The Capital Grille aims to put customers at ease and engage them in a meal that stimulates all five senses. Dry-aged steaks are hand-carved in-house, the wine list runs more than 350 options deep, and many restaurant locations boast historical and cultural significance.
A small chain with only 54 locations, The Capital Grille still pulled in an impressive $397 million in revenue last year. It’s no surprise, though: Customers flock to the chain for its impeccable service, earning the spot top marks in customer satisfaction from Technomic.
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